Privacy Policy
Who we are
ChatterBots (“we”, “our” or “us”) is committed to protecting your privacy. This Privacy Policy explains what information we collect through our website and how we use it.
If you have any questions about this Privacy Policy or how your information is handled, please contact us at:
Our website address is:
Information We Collect
When you contact us through our website, we may collect information including:
- Your name
- Your email address
- Your phone number (if provided)
- Any information you include in your message
We only collect the information necessary to respond to your enquiry and provide our services.
How We Use Your Information
The information you provide may be used to:
- Respond to your enquiries
- Provide quotations for our services
- Communicate with you regarding your project
- Improve our website and services
We will never sell or rent your personal information to third parties.
Cookies
Our website uses cookies to improve your browsing experience and ensure the website functions correctly.
We may also use cookies to collect anonymous information about how visitors use our website. This helps us understand how our website is performing and identify opportunities to improve the user experience.
You can choose to disable cookies through your browser settings, although some parts of the website may not function as intended.
Embedded Content
Some pages on our website may include embedded content from third-party services, such as videos, maps or social media content.
Embedded content behaves in the same way as if you had visited the third-party website directly. Those websites may collect information about you, use cookies or monitor your interaction with their content in accordance with their own privacy policies.
How We Protect Your Information
We take reasonable steps to protect the personal information submitted through our website. While we strive to keep your information secure, no method of transmitting data over the internet can be guaranteed to be completely secure.
Google Analytics
We may use Google Analytics to collect anonymous information about how visitors use our website. This may include information such as pages visited, time spent on the website, device type and general geographic location.
Spam Protection
Our contact forms may be protected by Google reCAPTCHA to help prevent spam and automated abuse.
Use of reCAPTCHA is subject to the Google Privacy Policy and Terms of Service. reCAPTCHA analyses certain information, such as IP address and browser behaviour, to determine whether a visitor is a human user.
Third Party Services
ChatterBots may use trusted third-party services to operate and improve this website. These may include:
- Website hosting
- Contact form services
- Google Analytics
- Google reCAPTCHA
These providers only process information where necessary to provide their services and operate under their own privacy policies.
Your Rights
You may request access to the personal information we hold about you, ask us to correct inaccurate information, or request that we delete your personal information where legally permitted.
To make such a request, please contact us by emailing hello@chatterbots.co.za
Changes to These Terms
This Privacy Policy may be updated from time to time.
The latest version will always be available on this website.
This Document was last updated July 2026